Associate, Operations

hybrid
Vancouver, British Columbia, Canada .
contract . November 12, 2024

Description

Associate, Operations – 12 – 18 Month Term

At Odyssey Trust Company, we do things differently. Our core mission is to provide peace of mind to our clients by making things simple, fast, and easy.

Odyssey is a tight-knit, solution-driven team. Our shared values, as defined by our own employees, guide us in reaching our individual and collective goals:

· We Show Up for Each Other: We are in this together! We collaborate and support each other to get results. Our employees are compensated with competitive salaries and a comprehensive benefits package.

· We Build: "Outside the box” is our playground. We’re not afraid to innovate and tackle tough problems – we’re here to disrupt the industry. Creativity and problem-solving is not reserved for the Executive team.

· We Get Stuff Done (GSD): We have a notable reputation for being exceptionally responsive. Coming up with a great idea is only part of the solution; We take great ideas and put them into action.

· We Do the Right Thing: We’re dependable, trustworthy, and proud of our professional standards.

Primary Responsibilities & Attitude

You will be an integral part of our Toronto, Calgary or Vancouver team working a hybrid schedule. On a day-to-day basis, you will be responsible for managing and executing operations requests. Our business is continually evolving, and you will help us shape its growth. We are ideally looking for someone who has experience in the industry (but often thinks about ways things can be done better), is known for their work ethic and “can do” attitude and considers themselves to be an entrepreneurial team player.

You will have a strong relationship with all the organization's teams across Canada. You are someone they can count on to be available when they need you and you take pride in paying attention to detail and completing tasks efficiently. You’re excited about being part of a fast-paced, growing company.

You are responsible to:

· Communicate and coordinate service and operational activities within Odyssey’s Toronto or Vancouver office

· Maintain a strong focus on retention and growth by delivering exceptional service

· Perform quality assurance review for a variety of transactions including complex transfers, share issuances and restricted securities.

· Liaise with internal and external parties to ensure regulatory, risk and compliance measures are met

· Process incoming transfer requests including reviewing for transferability, recording receipts, as demand requires

· Manage day-to-day interactions with shareholders, brokerage firms, and financial institutions with a focus on efficient service

· Complete general administrative duties such as banking, mail distribution, and outgoing deliveries

Skills and Experience

· Exceptional attention to detail, organizational skills and ability to prioritize and multi-task

· Solutions-based attitude, answering inquiries with “yes, I can do that for you” or “let me find a way to make this happen”

· Attention to detail and takes pride in their work

· Excellent written and verbal communication and comfortable interacting with a range of internal and external stakeholders

· Enjoys working with a small, closely-knit team in a fast-paced environment

· Completion of Canadian Securities and similar courses is preferred, but not essential

· Strong proficiency with Office 365 (Excel, Word, PowerPoint), and other desktop applications.

· A good working knowledge of the securities industry and capital markets is an asset

We thank all candidates for their interest; however, only those selected for an interview will be contacted. By submitting your resume, you consent to the collection, use and necessary disclosure of the personal information provided during the application and selection process.

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Compensation

$50,000.00 - $60,000.00 per year

Know someone who would be a perfect fit? Let them know!